Those writers who report taking the formal tour do not describe the same rooms in the same order or emphasis. This can be the result of different interests or different memories leading to omissions, or tours being re-routed according to the needs of production. All describe a huge operation joined by winding staircases and intricate passages. One reports beginning the tour in “the engine-room to glance at the steam power which works the machinery required in the different departments.” [1]
Hazard’s [2] tour begins in the offices, and moves from there to the carpenter shop, presumably part of or adjacent to the “engine room” described so briefly by Goodman above. The carpenter shop is where boxes, barrels, and crates were sawn, planed, nailed together and ultimately ink-branded by a steam press which incised the markings to various depths into the wood, replacing the hot iron method of branding familiar on earlier crates. Hazard calls it “a very ingenious process printed, giving a much better impression, without the roughness or imperfections of the branding-iron, while at the same time the operation is much more rapid.” He doesn’t mention it, but using a steam press to print marcas (brand identification) on wood was a lot safer, too. Technologically, Susini was ahead of the curve, in that cigar boxes in the U.S. were still hot-iron branded in the 1860’s.
After viewing this ‘maze of busy machinery,’ visitors enter the picadura (shredded tobacco) department, a site Goodman described as filled with “huge contrivances for pressing tobacco into solid cakes hard as brickbats; ingenious apparatus for chopping said cakes into various sized grains of picadura; horizontal and vertical tramways for forwarding the latter to their respective compart-ments. Near us is a winnowing chamber for separating particles of dust from the newly-cut picadura.” Upon entering the chamber via a spring door, Goodman reports everyone in his party was “seized with a violent fit of sneezing” because the air was filled with dusty particles of tobacco, like “standing within a huge snuff box!”
From there, tours pass through the stationery department where large sheets and thick reams of commercial paper was stored, ready to be used for brochures, catalogs, flyers, labels, wrappers, letterhead, and other commercial uses, all of which are printed in-house. Visitors are amazed to see all the types of cigarette rolling papers on hand. “A wonderful variety of rice and other paper is before us. There are two or three qualities of white, and endless shades of brown and yellow. Some are lightly tinted as the complexion of a half-caste. others are quadroon-hued, or of a yellow-brown mulatto colour. We are shown medicated and scented papers. The first of these, called pectoral paper, is recommended by the faculty to persons with weak chests; the last, when ignited, gives out an agreeable perfume.” [1]
In addition to the papers mentioned, Hazard adds coffee and corn being used for color and flavor, and the addition of various other scents resulting in a range of colors and scents for every taste. Honradez truly made expensive, semi-custom cigarettes for a world market.
From the stationery department, the next logical tour stop is the art department, “an airy studio, the sun’s rays tempered by screens of white gauze” on the windows. Visitors saw a number of Creole Spaniards at work busily designing on lithographic stone or woodblocks the fantastic picturesque designs for cigarette labels. Other Latins worked on gilding or illuminating labels. Further on was the printing operation where all the letterpress and lithography required in the establishment was accomplished. [2]